TERMS AND CONDITIONS Effective Date: January 2025

  • Welcome to NetLynxs ("the Platform"), a service that integrates features of NetLynxs Review Directory (formerly Review Optics) and NetLynxs Digital Business Card to provide tools for review management, digital business cards, and enhanced customer engagement.
  • By accessing or using the Platform, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully.
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1. DEFINITIONS

DEFINITIONS

1.1 Platform: "Platform" refers to the integrated services of NetLynxs Review Directory and NetLynxs Digital Business Card, accessible via our website and/or mobile applications.

1.2 User: "User" refers to any individual or entity that accesses or uses the Platform.

1.3 Subscriber: "Subscriber" refers to any User who registers for paid features or subscriptions on the Platform.

1.4 Content: "Content" refers to all text, images, videos, reviews, QR codes, digital business card designs, and other data submitted, generated, or displayed on the Platform.

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2. ELIGIBILITY

ELIGIBILITY

To access or use the NetLynxs platform (the "Platform"), you must meet the following eligibility requirements:

  • Age Requirement: You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is higher, to create an account, access features, or use the Platform.
  • Legal Capacity: By using the Platform, you represent and warrant that you have the full legal capacity and authority to enter into legally binding agreements.
  • Compliance with Laws: You may only use the Platform in accordance with applicable laws, regulations, and industry standards.

By accessing or using the Platform, you explicitly affirm that you meet all of these eligibility criteria. If you do not meet these requirements, you must cease use of the Platform immediately. NetLynxs reserves the right to refuse access to the Platform or to terminate your account if it discovers that you do not meet these eligibility requirements.

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3. ACCOUNT REGISTRATION

ACCOUNT REGISTRATION

  • 3.1 User Accounts:

    To access certain features of the Platform, you must create an account. You agree to provide accurate, complete, and current information.

  • 3.2 Security:

    You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use.

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SERVICES4.1 Review Management:

  • The Platform offers tools to collect, verify, and display customer reviews, including:
  • Net Promoter Score (NPS) tracking.
  • Alerts for dissatisfied customers.
  • Verified review certification.
  • Plugins for displaying reviews on websites.
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DIGITAL BUSINESS CARDS

DIGITAL BUSINESS CARDS

The Platform provides features to create and manage digital business cards, including:

  • NFC-enabled business cards.
  • Custom QR codes.
  • Design customization and ordering.
  • Integration with payment systems and CRMs like Salesforce and HubSpot.
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4.3 ADDITIONAL FEATURES

4.3 ADDITIONAL FEATURES

  • Video review generation from text reviews.
  • Push notifications for updates and reminders.
  • Drag-and-drop file uploads.
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5. SUBSCRIPTIONS AND PAYMENTS

5. SUBSCRIPTIONS AND PAYMENTS

  • 5.1 Free Trial: The Platform offers a free 30-day trial for certain features. No credit card is required to start the trial.

  • 5.2 Paid Subscriptions: After the trial period, continued access to premium features requires a paid subscription. By subscribing, you authorize us to charge your payment method for the subscription fee on a recurring basis.

  • 5.3 Payment Methods: We accept payments through third-party services like Stripe, Wave, and others. You are responsible for ensuring that your payment information is accurate and up-to-date.

  • 5.4 Refund Policy: Refunds are not provided unless required by law or explicitly stated.

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6. USER CONTENT

6. USER CONTENT

6.1 Ownership:

  • You retain ownership of any Content you submit to the Platform. By submitting Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your Content for the purpose of operating and improving the Platform.

6.2 Prohibited Content:

  • You agree not to upload or share Content that is illegal, defamatory, obscene, or infringes on the rights of others.

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7. INTELLECTUAL PROPERTY

7. INTELLECTUAL PROPERTY

7.1 Ownership:

  • All intellectual property rights in the Platform, including but not limited to software, trademarks, logos, and designs, are owned by us or our licensors. You may not use our intellectual property without prior written consent.

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8. PRIVACY

8. PRIVACY

  • Our Privacy Policy governs how we collect, use, and protect your information. By using the Platform, you consent to the practices described in the Privacy Policy.
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9. TERMINATION

9. TERMINATION

9.1 Termination by You:

  • You may terminate your account at any time by contacting us. However, no refunds will be provided for unused subscription periods.

9.2 Termination by Us:

  • We reserve the right to suspend or terminate your account if you violate these Terms or engage in any activity that harms the Platform or other Users.

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10. LIMITATION OF LIABILITY

10. LIMITATION OF LIABILITY

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Platform.

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11. GOVERNING LAW

11. GOVERNING LAW

  • These Terms are governed by the laws of Canada, Ontario. Any disputes arising under these Terms shall be resolved in the courts of Ontario, Toronto.

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12. MODIFICATIONS

12. MODIFICATIONS

  • We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Platform. Your continued use of the Platform constitutes acceptance of the revised Terms.
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13. CONTACT INFORMATION

13. CONTACT INFORMATION

  • If you have any questions or concerns about these Terms, please contact us at info@netlynxs.com.
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14. NetLynxs REVIEW DIRECTORY POLICY

Effective Date: January 16, 2025

14. NetLynxs REVIEW DIRECTORY POLICY

Effective Date: January 16, 2025

  • This Review Policy outlines the guidelines for collecting, managing, displaying, and verifying customer reviews within the NetLynxs Review Directory. By using the NetLynxs Review Directory, all Users, Subscribers, and businesses agree to adhere to these policies.
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15. PURPOSE OF THE REVIEW DIRECTORY

15. PURPOSE OF THE REVIEW DIRECTORY

  • Help businesses collect and manage customer reviews.
  • Ensure that all reviews are authentic, verified, and compliant with applicable regulations.
  • Provide tools for displaying reviews to enhance customer trust and engagement.
  • Protect the integrity of the review system by maintaining transparency and accountability.
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16. REVIEW GUIDELINES

16.1 Authenticity

16. REVIEW GUIDELINES

16.1 Authenticity

  • All reviews submitted through the NetLynxs Review Directory must reflect genuine customer experiences.
  • Fake, deceptive, or incentivized reviews are strictly prohibited.
  • Users submitting reviews may be required to verify their identity and transaction details.

16.2 Prohibited Content

  • Offensive, obscene, or discriminatory language.
  • Defamatory or false statements about a business or individual.
  • Content that violates intellectual property rights or applicable laws.
  • Personal information about others, unless explicit consent is provided.

16.3 Verification Process

  • Reviews submitted through the NetLynxs Review Directory are verified using proprietary methods to ensure accuracy and authenticity. Unverified reviews will not be published or displayed until verification is complete.
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17. RESPONSIBILITIES OF BUSINESSES

17. RESPONSIBILITIES OF BUSINESSES

17.1 Review Collection

  • Businesses using the NetLynxs Review Directory must ensure ethical review collection practices and may only collect reviews from genuine customers.

17.2 Displaying Reviews

  • Businesses may use plugins provided by NetLynxs to display verified reviews. Any displayed reviews must include accurate attribution, including the reviewer's name (or initials) and date of submission.

17.3 Responding to Reviews

  • Businesses are encouraged to respond professionally and constructively to reviews while adhering to all applicable guidelines.
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18. REVIEWER RIGHTS AND RESPONSIBILITIES

18. REVIEWER RIGHTS AND RESPONSIBILITIES

18.1 Rights

  • Reviewers have the right to submit honest and unbiased reviews.
  • Reviewers may update or request the removal of their reviews by contacting NetLynxs support.

18.2 Responsibilities

  • Reviewers must ensure their reviews comply with guidelines and provide accurate information.
  • Fraudulent or inappropriate reviews may result in account suspension or legal action.
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19. VIOLATIONS AND ENFORCEMENT

19. VIOLATIONS AND ENFORCEMENT

19.1 Reporting Violations

  • Users and businesses can report violations of this Review Policy by contacting NetLynxs support.

19.2 Enforcement Actions

  • Violating reviews may be removed without notice.
  • Users may face account suspension, termination, or legal action.
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20. MODIFICATIONS TO THE REVIEW POLICY

20. MODIFICATIONS TO THE REVIEW POLICY

  • NetLynxs reserves the right to modify this Review Policy at any time. Continued use of the Review Directory constitutes acceptance of the revised policy.
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21. CONTACT INFORMATION

21. CONTACT INFORMATION

  • For questions, concerns, or assistance with the NetLynxs Review Directory, please contact us at info@netlynxs.com.