AwsomeReviews

Effortless Feedback Collection for Your Business

Streamline customer feedback and reviews with ReviewConnect, the mobile app designed to boost your online reputation while keeping your customers happy

Real-Time Review Requests: Quickly gather customer feedback during positive interactions.
NPS-Based Feedback System: NPS-Based Feedback System: Direct happy customers to review sites while alerting you to dissatisfied ones.
Customizable Review Links: Choose up to 8 review platforms tailored to your business needs.
Customer Satisfaction Surveys: Gain deeper insights with built-in five-star rating systems and detailed survey forms.

1. Ask – Employees engage with satisfied customers and invite them to leave a review using the app.
2. Enter – Simply input the customer’s name, phone number, or email, and ReviewConnect handles the rest.
3. Seamless – Happy customers are effortlessly directed to your chosen review platforms, such as Google or Facebook. Meanwhile, dissatisfied customers trigger instant alerts to your admin team, enabling proactive issue resolution before escalation.

With ReviewConnect, admins have the flexibility to customize the app experience for each team member, leveraging their unique skills and experience:
Experienced Employees: Direct seasoned team members to focus on key platforms like Google and Facebook, maximizing their impact where it matters most.
New Employees: Focus on surveys to build confidence and gather feedback without early public exposure.
By tailoring the approach, ReviewConnect ensures that every employee contributes effectively to your brand’s reputation.

Assign Review Links:Assign Review Links: Select specific review sites for each employee, like Google, Yelp, or BBB.
Adjust Permissions: Tailor the app experience for each team member to match their skill level.
Monitor Performance: Use ReviewConnect reporting tools to track reviews and feedback for ongoing adjustments.

Focus on high-impact reviews platforms (Goggle, Facebook) for top-performing employees.
Drastically reduces the risk of negative reviews from less experienced or new team members.
Align every customer interaction with your business objectives.
By tailoring the approach, ReviewConnect ensures that every employee contributes effectively to your brand’s reputation.

ReviewConnect ensures every employee-customer interaction reinforces your goals.
Build a Strong Reputation: Promote positive reviews on key platforms to enhance your brand.
Improve Customer Satisfaction: Use feedback to identify and address areas for improvement.
Drive Strategic Outcomes: Focus reviews on high-value platforms or gather insights to refine services.
This approach ensures every customer touchpoint supports your company’s success.

Using the ReviewConnect mobile app empowers employees to request customer reviews at precisely the right moment—immediately following a positive interaction.
This strategic timing captures the authenticity of the customer's experience and maximizes the likelihood of receiving glowing feedback.
By tailoring the approach, ReviewConnect ensures that every employee contributes effectively to your brand’s reputation.

By equipping employees with the ReviewConnect mobile app and training them to request reviews immediately after positive interactions, businesses can significantly enhance their review strategy.
This approach not only increases the quantity and quality of reviews but also ensures the process is effortless for both employees and customers
This approach ensures every customer touchpoint supports your company’s success.

Net Promoter Score (NPS) Integration
Gauge customer loyalty with a single question: “Would you recommend this business?”
Real-Time Alerts
Receive notifications about unhappy customers to address issues immediately.
Five-Star Rating System
Dive deeper into customer experiences with detailed satisfaction surveys.

Boost Positive Reviews: Turn happy customers into brand ambassadors by simplifying the review process.
Proactive Issue Resolution: Handle negative feedback before it becomes a problem.
Comprehensive Insights: Understand customer experiences in detail with our built-in surveys.
Reputation Enhancement: Build and protect your brand’s online presence effortlessly.